Customer care

Grievance Redressal

A clear escalation structure prepared for client-confirmed contact details.

How to raise a grievance

Email info@aurafintecservices.com or call 9650023854. Include your name, registered mobile number, product inquiry and a short description.

Response timeline

Production policy should define acknowledgement and resolution timelines after client legal review.

Nodal contact

Nodal grievance officer details are pending client confirmation.

External resources

Where relevant, users may refer to official regulator portals such as RBI Sachet for financial fraud awareness.

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